operations

Rapid Park has been a trusted leader in NYC parking garage management for over six-decades. Our industry-leading operations team is comprised of several departments dedicated to ensuring that each parking garage is managed in a first class manner. Departments include: 

customer service and billing

Our distinguished customer service department is eager to provide you with first-class support. The team ensures the timely handling of all billing and client relations activities for our customers. In addition, the department staffs and manages valet attendants for your special events, such as: premieres, seminars or parties.

claims department

Our expert claims department prides itself with over twenty-years of industry renowned experience. Team members work closely with NYC parking garage personnel to ensure any claims are analyzed for the following action: repairing vehicles and settling legitimate claims timely and efficiently. The department empowers garages with operational guidelines and procedures that reduce future claim costs.

field supervision

Rapid Park's professional team of Field Supervisors is available 24 hours a day, 7 days a week. Supervisors provide ongoing team training, strategic problem solving assistance, audit support and implementation of marking initiatives across our system. The team continues to solidify Rapid Park's reputation as the number one choice for parking garage property management in the greater New York City area.  

maintenance department

Rapid Park's maintenance department is at your service 24 hours a day. From routine lighting fixture repairs to elimination of hazardous conditions, such as snow removal. Members of our mobile team are there for you--guaranteeing that each garage meets Rapid Park's maintenance standards of excellence.

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