frequently asked questions

If you cannot find what you are looking for in the list of our frequently asked questions
below, please contact us for additional information!

Q. How do I find a location for a garage and what are the daily rates and hours of operation?

Please click here for locations and hourly rate information.

Q. How do I become a monthly customer?

For monthly parking, please call our toll free number at (877)-804-7275 and ask to speak with one of our customer service specialists who will work with you to arrange a monthly parking space, or click here now.

Q. Can a monthly agreement be used in multiple locations and can my family members use the space when I am not?

No.  A monthly agreement is a specific contract for a specific location and a specific vehicle so your family members must be utilizing your vehicle. However, we do offer our monthly clients frequent discounts throughout our network of facilities. Visit our website often for the latest deals, coupons and offers for Rapid Park locations.

Q. Can I arrange to pay my bill on-line?

We offer a paperless billing option to our monthly clients. Please call (212) 866-1000 and ask for a customer service representative for additional information.

Q. My car was damaged in your garage. How do I file a claim?

Rapid Park continually strives for perfection when it comes to the care of your car, however, occasionally a car becomes damaged. For additional information, or to file a claim, please call (212) 866-1000  and ask to speak with a customer service representative.

Q. Can I get my car from a garage after it is closed?

If your car is within one of our properties that is not open 24 hours/day, you must wait until the garage opens again on the next day of business at the posted operating hours indicated on the signs posted at the entrance.

Q. How can I apply for a job with Rapid Park?

We are a growing company and always looking for new talent. Please click here to find out about current employment opportunities.